Your Health Information Deserves the Highest Level of Protection.

At VigorBloom Collective, your privacy is not just a policy – it’s a foundational commitment. Discover how we protect your personal and sensitive health information with transparency and advanced security measures.

Digital lock icon over a subtly blurred image of healthy, vibrant older adults looking at a tablet
Safeguarding your journey to vibrant health, every step of the way.

Our Commitment to Your Privacy

At VigorBloom Collective, we understand the sensitive nature of health information. Our unwavering privacy philosophy is built on three pillars: Transparency, Security, and User Control. We are dedicated to building a trustworthy environment where you feel secure sharing your data to achieve your wellness goals.

  • Information Types: We detail exactly what information we collect, from basic contact details to health parameters essential for personalized programs.
  • Purpose of Collection: Every piece of data serves a clear purpose – to enhance your experience, personalize your wellness journey, and provide valuable insights.
  • Your Rights & Control: You maintain significant control over your personal information, including access, modification, and deletion.
  • Contact for Privacy: For any questions or concerns regarding this policy, please reach out to our dedicated privacy team at [email protected].

Last Updated: October 26, 2023. We will notify active users of any significant changes to this policy via email.

What Information We Collect and Why

To provide our comprehensive wellness services, VigorBloom Collective collects various types of information, always with your consent and for specified purposes:

This includes your name, email address, mailing address, phone number, and age. This data allows us to manage your account, communicate with you, and ensure our content is relevant for adults aged 35+. For instance, your email enables direct communication about program updates or new blog posts.
For personalized wellness programs, we may collect information regarding your health goals, dietary preferences, fitness levels, and self-reported health conditions. This data is crucial for tailoring programs effectively and is handled with the utmost security and confidentiality, primarily in an anonymized or aggregated format for research and service improvement.
We collect data on how you interact with our website, such as pages visited, time spent, and referral sources. This non-personally identifiable information helps us understand user behavior, troubleshoot issues, and continually improve site functionality and content relevance.
Records of your communication with us (e.g., support tickets, forum posts) and your preferences for receiving newsletters or updates are stored to improve customer service and tailor our outreach to your preferences.
When you purchase services, payment card details are processed directly by secure, PCI-compliant third-party payment processors. VigorBloom Collective does not store sensitive payment information on its servers; we only retain transaction records for accounting purposes.

How We Use and Share Your Information

Your data is used responsibly and primarily to serve your wellness journey. We limit sharing strictly:

Primary Uses:

  • Personalized Wellness Program Delivery: Customizing content, exercise plans, and dietary suggestions based on your profile to maximize effectiveness.
  • Customer Service & Support: Responding to your inquiries, providing technical assistance, and managing your account effectively.
  • Communication: Sending essential service announcements, updates, newsletters you've opted into, and relevant information to enhance your VigorBloom experience.

Limited Sharing:

VigorBloom Collective does not sell or rent your personal information to third parties for their marketing purposes. We may share information in the following limited circumstances:

  • Service Providers: We engage trusted third-party vendors for essential operations like hosting, analytics, and payment processing. These providers are contractually bound to protect your data with standards at least as rigorous as our own and are prohibited from using your personal information for any purpose other than providing services to VigorBloom.
  • Aggregated & Anonymized Data: We may share aggregated or de-identified data (which cannot be linked back to you) for research, marketing, or service improvement purposes. For example, trends on the most popular wellness topics among users.
  • Legal Requirements: We may disclose information if required by law, subpoena, or valid court order, or if we believe it's necessary to protect our rights, your safety, or the safety of others. We will notify you of such requests unless legally prohibited.

Your trust is paramount. We strive to be transparent in all data handling practices.

How We Protect Your Information

Securing your data is a top priority. VigorBloom Collective employs a multi-layered approach to protect your information:

  • Technical Safeguards:

    We utilize industry-standard encryption (SSL/TLS) for data in transit and employ robust data encryption at rest. Our servers are housed in secure, monitored data centers with advanced firewall protection and intrusion detection systems.

    Abstract depiction of encrypted data flowing securely, represented by complex, interwoven digital lines and a lock icon
    Advanced encryption and secure networks ensure your data's integrity.
  • Administrative Safeguards:

    Access to personal and health information is strictly limited to authorized personnel who require it to perform their job functions. All staff undergo regular training on privacy best practices, data handling, and our strict confidentiality policies.

  • Physical Security Measures:

    While most data is digital, physical access to our offices and data storage facilities is rigorously controlled through security badges, surveillance, and restricted entry protocols.

  • Incident Response & Audits:

    We have comprehensive breach notification and incident response plans in place. Regular external security audits and internal assessments are conducted to identify and mitigate potential vulnerabilities, ensuring continuous improvement of our security posture.

Your Rights and Control Over Your Information

You have fundamental rights concerning your personal information. VigorBloom Collective is committed to empowering you with control:

  • Access & Download: You have the right to request a copy of the personal information we hold about you. We facilitate easy access and provide tools to download your data.
  • Correction: If your information is inaccurate or incomplete, you can request corrections to ensure your profile is up-to-date for personalized service.
  • Deletion: You can request the deletion of your personal data, subject to certain legal obligations or legitimate business needs (e.g., maintaining transaction records).
  • Communication Preferences: You can easily manage your communication preferences, opting in or out of newsletters, promotional emails, or specific notifications directly from your account settings.
  • Privacy Settings: Your VigorBloom account provides privacy settings that allow you to customize how certain data is shared or processed within the platform.

To exercise any of these rights, please visit your Account Settings or contact our privacy team at [email protected].

Have Questions About Your Privacy?

We are here to help. Reach out to our dedicated privacy team for any concerns or clarifications.

Contact Our Privacy Team